Amazon VCS Associate Recruitment 2022. For freshers of West Bengal, Punjab, Rajasthan, Pune, Uttar Pradesh, Coimbatore in India. Salary up to 25000 with incentives. Apply Online Now.
Amazon.com is an American technology company that provides its service internationally. Amazon Worked on online business and cloud computing. Amazon was introduced on 5th July 1994 and founded by Jeff Bezos.
Amazon VCS Associate Recruitment 2022
Amazon VCS Associate Recruitment 2022. For freshers of West Bengal, Punjab, Rajasthan, Pune, Uttar Pradesh, Coimbatore in India. Salary up to 25000 with incentives.
An Amazon Virtual Customer Service Associate is a troublesome part of amazon company’s mission to deliver timely, precise, and professional customer service to all Amazon customers.
- Company: Amazon
- Position: VCS Associate
- Experience: Freshers
- Education: 10+2. Graduation / PG is eligible for apply.
- Application Method: online
- Who can apply: Male / Female both
- Job type: Work from home
- Age limit: minimum 18 to as per company’s norms
- Apply Fee: amazon never asked to pay for apply( zero fees)
- Salary: As per terms up to 25000 + incentives
- Selection process: Virtual test after applying then interview
- Shifts: Rotational ( Day / Night )
- Duty time: 8hrs
- Date of application: Already started
- Last date: as soon as possible
Skill requirements for amazon virtual customer service job
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays, and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
• Effective problem-solving skills including decision making, time management, and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet a business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
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